Shipping policy

If your order has not arrived within a week, please contact us and we can help you!

Please allow up to 2-3 working days for your order to be processed and then a further 2-3 days for your order to arrive.

While Royal Mail aims to deliver within 48 hours, this is not a guaranteed timeframe.

Their shipping aim is 48 hours, but can take up to 3 working days. Once an order has been shipped, delivery times are managed by Royal Mail and are beyond our control. Royal Mail sometimes fails to scan through their network, please trust the process, it should arrive!

Pure Boric is not responsible for issuing refunds or making changes to orders due to delays by Royal Mail. We appreciate your understanding and patience.

If your order has not arrived within a week, please contact us and we can help you!

Email: contact@pureboric.com

By purchasing an order from us, you agree to the terms above.