Refund policy
Due to the nature of our product, we cannot accept refunds.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Use the email address below, send a photo of the product and we shall arrange a refund or replacement.
Refunds will be processed immediatley upon request, please expect refund within 7-days.
For faulty/damaged items, Return address: is Pure Boric 54 KD Tower, The Cotterells, Hemel Hempstead, HP1 1AS
Thank you